Best Western Plus Pioneer Park Inn

The location.

Absolutely LOVED the breakfast!! The room was clean and comfortable. ONLY issue we had was that I came down stairs to tell the staff that our tv wasn't working for some reason, and I had to stand there in front of the young gal for quite a while. She was on the phone, talking extremely quiet. I'm not sure if it was a personal phone call or a business one, BUT, she NEVER acknowledged me in the slightest to even let me know she saw me! I have managed hotels before and that irritated me and got under my skin a bit. You should NEVER let a customer just stand there for 15 min+ without even acknowledging that you see them and will be with them as soon as you possibly can. Other than that, the stay was incredible and we WILL be staying with you guys again!!

The hotel room was clean when I arrived and I did not have any issues with checking in. The breakfast downstairs was fairly good, however, I would suggest their hours be open a little later than 9:30. Staff were friendly, and I couldn't be more pleased with the housekeeping crew. When I first arrived to my hotel room, my air conditioning was not cooling. I called the front desk and they sent someone to fix it immediately which was very appreciated. Although it was not 100% fixed, they were able to stop the hot air from blowing and provided a fan to help with the temperature. Overall, I am satisfied.

breakfast was great, front desk staff were extremely helpful with suggestions of things to do in the area, they greeted everyone with a smile and hello

Staff was wonderful. Breakfast was superb. Location was adjacent to a great, safe walking trail...its an older hotel with some wear and tear and hallway noise can be loud, but we would stay again just because the staff was kind, caring and polite.